Shipping policy

Effective Date: May 17, 2026

At ShappyDay, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines important information regarding order processing, shipping times, and delivery expectations.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed on weekends or holidays
  • Processing times may vary during peak seasons or promotional periods

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Time Estimates

Estimated shipping times may vary depending on your location and shipping carrier.

Typical Delivery Estimates:

  • United States: 5–12 business days
  • International Orders: 7–20 business days

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Costs

Shipping fees are calculated at checkout based on:

  • order size,
  • shipping destination,
  • and selected shipping method.

We may occasionally offer free shipping promotions on eligible orders.

4. Tracking Information

Tracking details will be provided once your order has been shipped.

Please allow up to 48 hours for tracking updates to appear after shipment confirmation.

5. Delayed or Lost Packages

While we work with reliable shipping providers, delays may occasionally occur due to:

  • weather conditions,
  • carrier delays,
  • customs processing,
  • or high shipping volumes.

ShappyDay is not responsible for delays caused by external shipping carriers.

If your package appears lost or delayed significantly, please contact us and we will do our best to assist you.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses submitted by the customer.

7. International Shipping

International customers may be responsible for:

  • customs duties,
  • import taxes,
  • or additional local fees.

These charges are determined by your local customs authority and are the responsibility of the customer.

8. Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • your order number,
  • photos of the damaged item,
  • and packaging images if possible.

We will work to resolve the issue promptly.

9. Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Email: shappydayteam@gmail.com
Website: www.shappyday.com
Business Name: ShappyDay